As per my last post on Outlook they took over Implicity and merged all the accounts. I found the process okay, with a couple bumps getting our new logins, but overall not too bad.
My fears of Outlook being lower than Implicity rates seem to be unfounded. Overall their HISA rates appear to be in line with what I received before, and their GIC rates are also very competitive. As of Jan. 2023 you can get 3.25% on all deposits which is one of the best mainstream rates I have seen. You can check out their current rates here.
There are some drawbacks to Outlook, their website and mobile app are limited at best. In particular you can’t transfer money from external accounts from their mobile app, which makes it nearly useless. You also can’t open up GIC’s from their sites, you have to phone in or do it via an online form. Not a great experience, but I don’t need to do that often so I guess it isn’t the end of the world either for so much higher rates than the big 5 banks or Tangerine.
